Supervisor, Process Engineering

Division: SAI

Hiring Manager: Exec. Director, Production

Department: SAI Production

Supervisor: Manager, Production Engineering

Direct Reports: Process Engineers, Training Supervisor

Job Title: Supervisor, Process Engineering

Job Summary: The Supervisor, Process Engineering leads a team of process improvement engineers and 1 training supervisor in support of the focus of the department, to promote a constant transformation in the industrial operation by developing, implementing, and ensuring conformity of the cosmetic production processes. This is achieved by the ability to drive change management and continuous improvement with strong problem solving and project management skills.

Under the direction of department management, this role will be responsible for leadership, ensuring strategic focus, training and mentoring on all process improvement initiatives to drive a strong culture of high performance, excellent quality, safety, teamwork, and cost.

Primary Duties & Responsibilities

• Must have demonstrated team and individual leadership skills such as decision making, goal setting, problem solving, negotiating, analytical and team building skills (promoting positive attitudes and achievements)
• Demonstrates ability to lead people, to work effectively with cross functional teams, and to facilitate cooperation across functional departments (Production, Manufacturing, Quality, Safety, Planning and Automation) to determine, achieve and improve Productivity, Quality, Safety and Cost in our process and products.
• Support the identification of risk, development of mitigation strategies, alternative solutions and resolution of issues in collaboration with cross functional groups.
• Maintain and ensure compliance with process documentation and training for standardized work.
• Proven ability to work in an agile, dynamic, team-oriented environment meeting mission-critical requirement and making decision.
• Demonstrates excellence in communication skills for negotiating, presenting, and resolving complex issues.
• Ability to handle multiple tasks along with excellent time management skills and customer service skills.
• Support the management of engineering projects and activities assigned to site team members, from initiation to closure, through all stages of the Projects.
• Supporting the Production team with Production cost review (labor cost).
• Drive process optimization projects to continuously improvement activities using lean tools for cost reduction, quality improvement, improved efficiency, and improved material flow.
• Define operating conditions and procedures which maximize OEE and assembly efficiency of processes in plant.
• Develop capabilities of direct reports.

Working Relationships/Key Stakeholders:

• Works with R&D, Project Management, Operations, Planning, and Packaging Design departments to design, coordinate, and report results for packaging line trials within project timelines.

• Works with R&D, QA, and Operations to prepare documentation (procedures, specifications, etc.) and to support training of personnel.

• Works with QA, QC, Operations to investigate out-of-spec and non-conforming product. Provides investigation status updates to same groups as well as to Planning department and Technical management.

• Works with equipment and tooling vendors to design and purchase tooling for scale up of products onto the packaging lines.

Works with internal maintenance personnel to improve equipment design, obtain machine parts, and set up packaging lines for trials.

Qualifications & Competencies:

Bachelor’s Degree in Engineering, Operations Management or Industrial Management preferred.

3-5 years of experience in cosmetics, pharmaceuticals, chemicals or consumer goods production team.

Knowledge of Filling and Assembly processes and high-speed machines is preferred.

Ability to interpret process documentation and support the development of full-scale processes.

Understanding of GMP manufacturing.

Packaging experience is a plus.

Other Skills/Abilities

Strong supervisory skills.

Six Sigma/Green Belt or Black Belt

Experience with TPM Management System (Total Productivity Management)

Ability to lead Kaizen events

General knowledge of plant quality systems: Quality Control, Nonconformances, Preventative Maintenance, Calibration, Document and Data Control Processes

Experience leading or supporting capital projects and line qualifications.

Proficient in Word, Excel, AutoCad, Microsoft Project and SAP

Competencies

Below is a list of Core Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

• Business Insights: Applying knowledge of business and the marketplace to advance the organization’s goals
• Customer Focus: Building strong customer relationships and delivering customer centric solutions
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Drives Results: Consistently achieving results, even under tough circumstances
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Develops Talent: Developing people to meet both their career goals and the organization’s goals
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity and authenticity
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences