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Group Sales Manager

Sheraton Lincoln Harbor Hotel

This is a Contract position in Weehawken, NJ posted November 20, 2021.

JOB SUMMARY

Group Sales Manager

Leads and manages all day-to-day activities related to the group sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provides support for the entire group sales activities for the property, including prospecting and segmentation, developing the group strategy. Monitors and manages group room nights, local and group sales goals. Creates opportunities to grow the account base through customer interactions

CANDIDATE PROFILE

Education and Experience

· 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years’ experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

· Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.

· Works with sales team to create and implement a sales plan addressing revenue, customers, and the market for the segment.

· Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

· Provides positive and aggressive leadership to ensure maximum revenue potential· Participates in sales calls with members of sales team to acquire new business and/or close on business.

· Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

· Analyzes market information by using sales systems and implements strategy to achieve property’s goals.

· Assists Revenue Management with completing accurate projections.

· Reviews guest satisfaction results to identify areas of improvement.

Building Successful Relationships

· Develops and manages relationships with key stakeholders, both internal and external.

· Attends customer events, trade shows and sales missions to maintain, build or develop key relationships.

· Interacts with guests to obtain feedback on product quality and service levels.

· Meets with guests during pre- and post-event meetings to obtain feedback on quality of product.

Additional Responsibilities

· Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.

We are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location