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eCommerce Programme Manager

Pearson

This is a Full-time position in Hoboken, NJ posted April 30, 2021.

Description

Pearson is a global education company that helps people around the world to make progress in their lives through learning.

With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.

As the Programme Manager
– eCommerce you will maintain a high level of oversight of key initiative running across our D2C business.

You will support the Digital Channels Leadership team and manage initiative scoping & definition for the working teams.

You serve as the bridge between eCommerce and cross-functional partners including Technology, Product and Marketing, aligning stakeholders and shepherding teams through the process of bringing our programs to life.

You oversee planning, roadmaps, resourcing, and documentation for your workstreams.

You will be a strategic partner to Product & Experience teams and manage the operations of the eCommerce workstream.

You bring creativity to the operational aspects of the team and deal with solving the “how,” freeing up your peers to focus on crafting the “what.” You anticipate how decisions are made, persistently explore and uncover new ways of doing things, and work collaboratively with stakeholders.

You have demonstrated strong performance in your prior roles; you thrive in ambiguity and demonstrate problem-solving leadership with limited oversight.

Responsibilities

Partner with senior leaders to establish the goals, roadmap, and operational model for how to engage with other cross-functional team members within the business.

Establish and manage team operating rhythm, including communication structures, project templates, meeting cadence and review forums.

Ensure Business partner-based roadmap are based on business priorities with macro-view of all supporting workstreams and ensure work delivers on goals.

Scope, define, and manage initiative: define actionable plans, resourcing, and sequencing for large bodies of work.

Drive successful implementation by aligning and influencing relevant stakeholders across teams and markets and driving scope, resourcing, and workflow management.

Provide up-to-date visibility into current projects, resource utilization, team performance and product health across your team.

Facilitate regular project status and review meetings.

Ensure right stakeholders and cross-functional team members are involved, document decisions and actions items, and follow up with owners on commitments.

Identify and predict blockers, or risk to projects across multiple teams and seek solutions to eliminate them.

Balance competing priorities and adjust resources, as necessary.

Define and manage how the team interfaces with other functions.

Collaborate with supporting teams to understand all production timelines and weave them into a single team-wide program management view.

Serve as the go-to liaison with cross-functional partners.

Uphold standards and best practices, ensure the proper processes and tools are applied.

Cultivate, negotiate and manage relationships with cross-functional partners.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify.

All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

Previous Experience:

Experience working in high-growth, fast-paces, and performance-focused environments.

Experience in managing indirect teams to achieve common goals.

Ability to work autonomously.

7 years of operations and leadership experience with the ability to challenge and influence a variety of stakeholders.

Experience in project management on large-scale software development projects with teams working in multiple world-wide locations.

Experience leading teams using Agile frameworks such as SAFe, Scrum, and XP, as well as other established project management principles and practices.

The ability to adopt and adapt the right project management framework for a given project and proactively identify and execute process improvements project wide as needed.

Excellent written and verbal communication skills, strong emotional intelligence skills, and the ability to adapt content, detail, and approach to match the audience.

Excellent analytical and problem-solving skills
– able to work on complex problems where analysis of situations requires an in-depth evaluation of a range of factors.

Fantastic attitude.

A calming influence during times of stress, a focus on solutions rather than problems, and a desire to get the best out of every team member.

Willing to do the little things that make software development teams great.

Pearson is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition, disability, or any other characteristic protected by law

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Primary Location : US-NJ-Hoboken

Other Locations : US-NC-Durham, US-MA-Boston, US-CA-San Francisco, US-TX-Austin, US-MN-Bloomington

If you are a qualified individual with a disability and are unable or limited in your ability to use or access this site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com .

Please follow the links to “EEO is The Law” , which describes the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability or genetic information, and the “EEO is the Law Supplement” which has additional information for Federal Contractors.

The Pay Transparency Nondiscrimination Provision provides applicants and employees notice that Pearson will not discriminate against them for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify.

All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, genetic information, disability status, veteran status, national origin or any other characteristic protected by law.