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Director, Inclusion & Diversity

Quest Diagnostics

This is a Full-time position in Secaucus, NJ posted February 23, 2021.

n n nn Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions.

They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

nn nn With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index.

With 2019 revenues of around $7.7 Billion and approximately 46,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services.

nn nn The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff.

Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

nn nn Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S.

physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.

nn nn Awards/Recognitions nn nn FORTUNE magazine’s "World’s Most Admired Companies" list for 6 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.

nn nn Forbes®’ America’s Best Employers List for third consecutive year nn nn Forbes® 2020 America’s Best Employers for Women for second consecutive year nn nn S&P 500 nn nn Barron’s 500 nn nn Member of the Dow Jones® Sustainability World Index nn nn Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices nn nn Listed in the most recent Newsweek Green Rankings nn nn Consistently named one of the best places to work in U.S.

business journal rankings nn nn Named a DiversityInc Noteworthy Company for third consecutive year nn nn Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities nn nn Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey nn nn Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families nn nn Received C.

Everett Koop National Health Award for Efforts to Promote Employee Health in 2020 nn nn Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions.

Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing.

They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease.

In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

nn nn Outlook nn nn In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader.

Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

nn nn Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services.

To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation: nn nn Deliver Innovative Solutions nn nn Leverage their Unparalleled Access and Distribution Network nn nn Expand their relationships with large payors and health systems nn nn Position Description nn nn The Director is responsible for leading and advancing the ongoing development and implementation of Inclusion & Diversity strategies which are critical to Quest Diagnostics’ business strategy, in partnership with executive, business, regional and HR leadership.

nn nn The ideal candidate collaborates with both internal and external stakeholders to ensure that the goals of the Inclusion & Diversity plan of action are aligned with the organization’s mission and serves the needs of the organization.

This position serves as the subject-matter expert responsible for ensuring that the Company achieves substantive improvements in its ongoing commitment to become a more inclusive place to work.

nn nn Duties and Responsibilities nn nn Marketplace: nn nn Establishing the conditions at Quest to create and deliver products and solutions that reflect the preferences, needs and values of a diverse consumer base and empower better health outcomes while driving desired business outcomes.

nn nn Collaborate with and influence internal stakeholders (Operations, Clinical Franchises, Marketing, Commercial, Communications and other business partners as appropriate) to: nn nn Develop, implement, and optimize external partnerships with professional associations and civic organizations and to enhance our reputation with emerging markets, identify untapped business opportunities and drive progress toward achieving desired business outcomes.

nn nn Develop a supply chain strategy that supports diversity in our suppliers and partners to deliver best-in-class services.

nn nn Workforce: nn nn Establishing the conditions at Quest to develop, champion and promote an inclusive workforce at all levels of the organization and position the Company as an employer of choice who values the unique, individual contributions of its employees.

nn nn Collaborate with and influence HR Centers of Excellence to: nn nn Establish and implement a I&D recruiting strategy (i.e.

Targeted Diversity Outreach, Diverse Candidate Slates, etc.) nn nn Establish and implement an I&D development strategy for diverse talent (i.e.

Mentor/Sponsorship, scorecard, rotational programs, etc.) nn nn Enhance and engage an I&D engagement strategy for diverse talent (Employee Business Networks/Affinity Groups) nn nn Establish and implement an I&D succession-planning strategy for diverse talent (i.e.

Talent Brokering between functional areas) nn nn Workplace: nn nn Harness the unique mix of abilities, talents, cultures, beliefs, and experiences of our employees to create an inspiring and inclusive workplace and drive engagement, retention, and innovation.

Collaborate and influence Leadership and other key stakeholders to: nn nn Build accountability for diversity and inclusion with business leaders enterprise-wide to demonstrate buy-in and commitment from leadership.

nn nn Organically integrate Unconscious Bias and Cultural Competence curriculum into Organization Effectiveness Academies nn nn Leverage EBNs to engage employees in relevant initiatives that champion an inclusive and inspiring workplace.

nn nn Develop internal/externa.

communications/media strategy to highlight Quest’s commitment to inclusion & diversity nn nn Participate in Corporate Social Responsibility initiatives that align with inclusion and diversity strategies nn nn Supervision Exercised: nn nn None nn nn Qualifications nn nn Bachelor’s degree is required; Master’s degree is preferred nn nn 15+ years’ experience in Inclusion & Diversity function with effective results nn nn Cognitive ability to observe and interpret information, assess data, make an assessment and recall details as needed nn nn Ability to work independently and on a virtual team environment nn nn Perform job duties with frequent interruptions or distractions and adjust priorities and focus quickly as circumstances dictate nn nn Effective communication (verbal and written), researching, drafting, proofreading, planning, organizational and computer skills.

nn nn Strong, professional interpersonal skills; ability to interact professionally with colleagues and/or customers for different purposes in different contexts nn nn Demonstrated analytical, problem solving skills and ability to examine/observe details.

nn nn Ability to follow through, meet deadlines, maintain the highest level of confidentiality, anticipate requirements, and build relationships nn nn Demonstrated ability to work independently and with virtual nn nn Ability to comprehend and follow verbal or written instructions nn nn Ability to make informed decisions nn nn Ability to learn and comprehend information important to the business nn nn Attention to detail, accuracy and listening skills nn nn Proven problem solving and follow up skills, with the ability to develop appropriate resolutions nn nn Strong organizational and prioritization skills nn nn Provide knowledge and expertise in the Inclusion & Diversity industries including trends, studies/publications, vendors, tools, external think tanks & memberships.

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