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Inside Sales Representative for Building Materials

Manufacturers Reserve Supply

This is a Full-time position in Newark, NJ posted November 22, 2021.

Customer Service / Inside Sales Representative

(Construction or building material experience a plus)

Manufacturers Reserve Supply is a wholesale distributor of high-end building supplies.

We specialize in selling building materials to lumber yards and retail business operations.

MRS is celebrating their 90th year in business this year with a dedicated team to offer expertise in our products and great customer service.

We are currently seeking a Customer Service / Inside Sales Representative to join our team.

This person will become an expert in decking, siding and building needs.

A background in the construction field or understanding of the basic building process is preferred but not required.

We will train the right candidate.

This role will be responsible for providing information and excellent customer service to all clients, processing orders, providing support on products and services.

Job Responsibilities:

· Handle incoming calls, process orders and provide quotes in a timely and accurate manner

· Assisting customers in developing solutions to meet their needs.

· Determining customer’s needs and recommending appropriate products and solutions.

· Establish a rapport with new customers and nurturing relationships with long term customers.

· Troubleshoot and resolve customer inquiries

· Provide support and maintain up to date knowledge on products and services

· Generate new business through cross-selling, up-selling, sales add-on’s and various promotional give campaigns

· Provide support to and partner with Outside Sales Team and other internal departments as required to ensure 100% customer satisfaction

Job Qualifications:

· Experience within customer service or call center environment.

· Experience in sales or inside sales.

· Strong computer skills (MS Office, Word, Excel, Outlook)

· Must possess excellent verbal and written communication skills, including a pleasant and professional phone demeanor

· Must possess a high attention to detail and the ability to multi-task

· Must be a team player, self-motivated and be able to collaborate effectively with other departments

· **Prior experience within the building materials is a plus, but is not required

· Pre-Employment requirements include: assessment test, drug test, background check and reference check


Full Benefits package available including:
A company paid medical plan
dental, vision, FSA, Group Term Life and AD&D
401(K) Plan with a company match
Company Paid Holidays
Paid Time Off
Manufacturers Reserve Supply provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $19.00
– $20.00 per hour

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
8 hour shift
Day shift
Monday to Friday
sales or customer service: 1 year (Required)
Work Location: One location