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Restaurant Hostess

Lokal

This is a Part-time position in Jersey City, NJ posted November 21, 2021.

Lokal Eatery & Bar at the Waterfront location in Jersey City is looking for experienced and passionate Hostesses that strongly believe in going above and beyond with their customer service.

Our hostesses are the heart and soul of the operation and the first impression to all of our guests.

We are looking for a service minded individual whom can really show exceptional grace and poise throughout their work.

If you have several years of hosting experience we would love to hear from you.
Responsibilities:
Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they’re happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.
Requirements:
High school diploma or equivalent preferred.
Ability to provide top notch customer service in a fast-paced environment.
A positive attitude and ability work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time
Willing to follow instructions and ask questions for clarification if needed.
Able to work in a busy restaurant environment.
Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: Up to $20.00 per hour

Physical Setting:
Upscale casual restaurant
Schedule:
Every weekend
Weekend availability
Experience:
Upscale Restaurant: 2 years (Required)
Work Location: One location