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Help Desk Technician

A Line Staffing Solutions

This is a Contract position in Atlantic City, NJ posted October 14, 2021.

Now hiring Helpdesk Technicians in Smithfield, RI.

The Helpdesk Technician would be working for a Fortune 10 and has career growth potential.

This would be full-time / 40 hours per week.

If you are interested in this position, please contact Brett Middleton at 586-574-5681 Helpdesk Technician Compensation Benefits are available to employees who work over 30 hours per week after 90 days of employment and include health, optical, dental, life, and short-term disability insurance A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Helpdesk Technician Highlights This position begins as a contract assignment and may have opportunity to hire on permanently Job Requirements: Helpdesk Technician Job Description Technical responses to questions from store and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for store employees and Point of Sale systems, hardware, Repairs and Maintenance.

This position requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues.

The primary role of this position is to take live trouble-shooting calls daily 100% of the time Reset passwords Helpdesk Technician Job Requirements Ability to troubleshoot and problem solve technical issues High School Diploma or equivalent Attendance is mandatory for the first 90 days Must have analytical problem solving and interpersonal skills Must have excellent Customer service skills Must have competent PC skills particularly in Excel and Access 6 months related work experience A reliable internet connection for at home work Helpdesk Technician Preferred Qualifications Technical or customer service role 1 to 2 years’ experience is preferred Technical degree or Associate is preferred Ability to work in a flexible 24/7 work environment is preferred If you think this position is a good fit for you, please reach out to me
– feel free to call, text, e-mail, or apply to this posting Brett Middleton 586-574-5681