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FT Virtual Call Center Agent (Work From Home)

Accenture

This is a Contract position in Cape May, NJ posted July 19, 2021.

[Customer Service / Remote] – Anywhere in U.S. / Competitive Pay / Available to work M-F 8a-6p PST – As a Call Center Agent you’ll: Provide customer support by accepting a high volume of inbound calls and responding to emails- to assist customers with the client’s Pandemic Electronic Benefit Transfer (P-EBT) program; Receive-process-and-verify the accuracy of requests raised by customers in the CRM system; Thoroughly and efficiently gather customer information-assess and fulfill customer needs-educate the customer where applicable to prevent the need for future contacts-and-document interactions through contact tracing; Maintain customer records by updating account information…Hiring Fast >>