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Client Service Representative

Feed 14

This is a Full-time position in Weehawken, NJ posted April 1, 2021.

**THIS ROLE WILL START REMOTELY DUE TO COVID-19 RESTRICTIONS**Client Service AssociateRole :Client Service AssociateLocation :Weehawken, NJDuration:6 monthsOur client, a large global Investment Bank, is looking to hire Client Service Associate for 6 months term.Your New CompanyAn established global Investment Bank with presence in Weehawken, NJ. You will be working with global teams, with the chance to add a prestigious, known name to your resume.Your teamYoull be working in the Service Group Client Services. We provide support to the Firm’s Financial Advisors and assistants and external clients. As a customer service representative, youll play an important role in providing excellent service to our internal clients, the branches and external clients.Your New RoleWere looking for a Customer Service Representative to:* Answer inbound calls from our internal clients at the branches.* Supporting Financial Advisors on the products offered, i.e., mutual funds, investment accounts, etc.* Educate clients on account services and capabilities* Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.* Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks* Have strong organizational skills, attention to detail, and excellent follow-up skills* Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiriesWhat Youll Need to Succeed* Detail oriented (nothing gets past you)* Proficient in Microsoft Office Suite* 4 year degree in related field* The top candidates have previous work experience with other wealth management and investment companies like Edward Jones, AXA Advisors, Northwestern Mutual, etc.What Youll get in ReturnYou will get the chance to work for a very well-respected global brand as well as start a contract position with a chance of extension.Interested?If youre available and interested in this role, please apply directlyas soon as you can attaching your updated resume and hourly rate requirement.