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Call Center Representative

Adecco USA

This is a Contract position in Hoboken, NJ posted October 11, 2021.

Adecco is currently staffing for a Call Center Representative Job.

This is not a remote position.

Candidates must be local to Cincinnati, Ohio.

This department operates 24/7/365 so open and flexibile availability is required.

At Adecco, we are the workforce experts providing work opportunities to individuals across all industries.

Currently, we are assisting a local client in recruiting for a Call Center Representative role.

This is a temp to hire assignment with possibility to be hired on after 90 days.

This role will allow you to enhance your career while gaining valuable experience.

As a Call Center Representative at our client site, you will work as part of a team to achieve daily goals .

Primary responsibilities include: Handles customer interactions in a professional, courteous manner.

Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and Balance Inquiry.

Assumes ownership on every customer interaction to answer the customer’s question or solve the problem during the initial contact.

Accurately enters or confirms customer information into database; initiates and/or completes proper request forms in assisting customers.

Handles a significant number of customer interactions within the call center environment.

The interactions will be received via phone or email.

Qualifications: Minimum two years of previous customer service or commercial experience preferred Must be able to perform data entry and basic computer skills Excellent customer service skills and the ability to articulate information clearly Ability to work 24/7/365 including holidays.

Currently the shifts we are looking to fill include: 7
– 3:30 (Sun
– Thurs) 12-8:30 (Sun
– Thurs) 3:30pm
– 12:00am (Sun
– Thurs) At Adecco, we care about our associates’ well-being on the job and off, which is why we offer the following benefits: Medical, dental, and vision plans 401(k) Plan Skills Training Weekly pay with direct deposit and pay card For instant consideration for this Call Center Representative job with Adecco, click on Apply Now Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records